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how do I get my Sims 3 back on my computer.

by stormcrystal2005
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how do I get my Sims 3 back on my computer.

★★ Newbie

I update origin it deletes my Sims 3 game I lost the Sims 3 disk and code I bought it twice because of this issue how do I get my Sims 3 back on my computer.

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Re: how do I get my Sims 3 back on my computer.

@stormcrystal2005  Please contact EA customer support to get this sorted out.  You can take a photo of your disc, its case, and the insert with the code printed on the back of it, then upload it directly to a live chat session.

 

https://help.ea.com/en/contact-us/

 

Support is on limited hours right now: phone calls are not available, and live chat is only open from 9 am to midnight GMT, Monday through Saturday.

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I don't work for EA. I'm just trying to help fellow players with their games.
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