help

[wc29778]

hi, my sims 4 game is glitching because it has cubes where the x's should be and when I click on the three circles I see stars over all the words. I had the same problem last update and was wondering how to fix it or any broken mods/cc. Thanks!!!

[TheGhostOfKiev]

@wc29778 I'm sorry, but you appear to be in the wrong forums.

[Midnight9746]

@wc29778 I suggest posting in this fourm instead: https://answers.ea.com/t5/Bug-Reports/bd-p/The-Sims-4-Bugs

best of luck!

[wc29778]

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? I don't know
What expansions, game packs, and stuff packs do you have installed? island living, cats and dogs.
Steps: How can we find the bug ourselves? im not sure
What happens when the bug occurs? it shows stars over the words and boxes where the x's are.
What do you expect to see? stars on words and boxes over x's.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. it happens after every patch.

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my sims game is broken and it shows stars over words like after the three dots and boxes where the x's.

[EA_Barry]

@wc29778 

Thread moved to The Sims 4.

[jpkarlsen]

@wc29778 

Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

[crinrict]

@wc29778 Try repairing your game through Origin

As for broken mods/Cc, just check with the creators if they have updated, then replace the version you have or if they haven't been updated, remove them.