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game crash feb 2020

by DanteEDM
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game crash feb 2020
★★ Novice
DanteEDM

November 2020

My game crashed in 02/20. I was in build mode. No one at EA could get my game to launch. They couldn't even determine if it was a software or hardware issue. Please fix my game or give me a refund.

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Re: game crash feb 2020
Community Manager (retired)
Community Manager (retired)
EA_Joz

November 2020

Hello @DanteEDM What game is it that you are having issues with?

 

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Re: game crash feb 2020
★★ Novice
DanteEDM

November 2020

The Sims 4

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Re: game crash feb 2020

[ Edited ]
Hero
Hero
puzzlezaddict

November 2020 - last edited November 2020

@DanteEDM  What platform do you play on: Windows, Mac, PS4, or XBoxOne?  Does your game open at all now, and if so, is it still crashing?

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I don't work for EA. I'm just trying to help fellow players with their games.
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