August 2018
I have gotten Sims 4 a way back. I've installed it and registered, but being a student didn't really have time to play it.
Now, I'd like to, but I do not remeber the email used to register it (as it was a while ago), though I probably would still know the password.
I have the CD and the code and all, but I cannot register it to a new account as it's single use, and I can't transfer it simply because I don't remeber the old data.
Is there any way to get around this? I wouldn't want to lose this game, as it was quite expensive for me ://
August 2018
You need to contact a game advisor on this we can not help with account issues. https://help.ea.com/en/contact-us/