error code [6d1778

[Emja01]

I'm having an error pop up every time I started sims up and couldn't play the game. does anyone know how to fix it?

[roberta591 · Accepted solution]

  @Emja01  First thing to try is the repair. Open Origin and click the option gear symbol and click repair.and see if that fixes it.

[roberta591 · Accepted solution]

  @Emja01  First thing to try is the repair. Open Origin and click the option gear symbol and click repair.and see if that fixes it.

[Emja01]

@roberta591 stupid question I know but I cant find the gear symbol where is it?

[roberta591]

@Emja01 just to the right og the play button in Origin.

[Emja01]

this is what I see when I click the cog wheel button there is no repair button?

[roberta591]

@Emja01 There should be repair in that list. Did you try the update game? What anti virus program are you using? Do you any mods installed??

[Emja01]

@roberta591 i updated and removed mods thanks

[roberta591]

@Emja01 Is the game working now? Sometimes a mod could conflict with an update so it is a good idea to remove mods update and then test the mods.