Help us improve Answers HQ! Take Survey No, Thanks

error 132:33c440:

by alana3010
Reply

Original Post

error 132:33c440:

★★★★ Novice

Yesterday, I had to reset my computer and reinstall my sims game, including my expansion packs: cats and dogs, city living, my Christmas stuff pack, and my strangerville game pack. Coming back onto the game, on create a sim mode, some of the clothes and accessories colour the sims in red and white and with black question marks all over. some clothes make certain parts of the sims invisible. I can't make cats or dogs. on the first attempt, I just comes up with an exact clone of the previously created sim, and on second attempt it goes onto create dog/catmode but there is no dog or cat to be seen, and you can't select a breed. when I try to load sim households to play in it comes up with the error code 132:33c440:180b24cb. it suggests I relaunch the game. I do so, nothing's changed. I restart the computer. nothing's changed.

Message 1 of 2 (69 Views)

Re: error 132:33c440:

★★ Pro
@alana3010

The error code 132 is related to the add-on issues or the driver incompatibility in your computer. Sometimes it’s hard to identify the exact cause.
Standard question: Have you any mods? Although I think that probably this issue isn't mods related.
For now, you can try to fix the game in Origin
Origin/Library - right click on TS4 - option "repair game"
If it will not work could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply

I don't work for EA
Message 2 of 2 (44 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help