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Re: email/password discrepancies

by puzzlezaddict
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email/password discrepancies

★★ Newbie

I have updated the password on all my accounts (EA,Origin and Sims3) to match and everything was working fine the first day, but now when I try to log into my sims3 account from in the game it says the email or password is incorrect. is there a way to resolve this? its not letting me play with additional content already purchased. 

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Re: email/password discrepancies

@EsDotPanda  Try clearing the cache for Internet Explorer.  Even if you never use it, the launcher and game do for some purposes.  Be sure to uncheck the box to save data for favorite sites.

 

https://kb.wisc.edu/page.php?id=15141

 

If that doesn't help, does your password contain any special characters?  That's been a problem lately with Sims 3 logins, although it's fine on other EA sites.

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I don't work for EA. I'm just trying to help fellow players with their games.
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