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diagonal line screen glitch

by grapejuix3
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diagonal line screen glitch

★★★ Newbie

So everytime I boot up my game the screen does this? I've tried deleting my mods, playing in offline mode, turning origin off during the game or whatever, deleting the game and re-installing etc. I've heard it could be something to do with the game updating but idk what to do about that, also I've checked my graphics card and RAM and it's all good for the game but nothings worked !!! I'm at my wits end someone please help me ,,,,,

Message 1 of 6 (879 Views)

Accepted Solution

Re: diagonal line screen glitch

Hero

HI @grapejuix3 

 

what I meant is, did it work before or was it always like that ? Any issues with other games ?

 

 

Could you try updating your graphics drivers. Yours are over 1 year old.

 

https://www.geforce.com/drivers

 

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 4 of 6 (808 Views)

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Re: diagonal line screen glitch

Hero

Hi @grapejuix3 

 

have you ever been able to play the game ?

 

It looks like a potential hardware issue so do you have troubles with any other games ?

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 6 (860 Views)

Re: diagonal line screen glitch

★★★ Newbie

No I havent been able to play cos the screen gets so jacked up it takes me ages to click on anything let alone close down the game....also heres the DxDiag thing you asked for !

Message 3 of 6 (825 Views)

Re: diagonal line screen glitch

Hero

HI @grapejuix3 

 

what I meant is, did it work before or was it always like that ? Any issues with other games ?

 

 

Could you try updating your graphics drivers. Yours are over 1 year old.

 

https://www.geforce.com/drivers

 

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 6 (809 Views)

Re: diagonal line screen glitch

★★★ Newbie

Oh right yeah my bad,,, it has worked before I've had the game for nearly a year and a half now and this has happened before but it went away on its own.

 

But it's all good now, I updated my graphics drivers and the game is working perfectly !!! Thank you so so much for your help ! Heart

Message 5 of 6 (802 Views)

Re: diagonal line screen glitch

Hero
Happy to hear that helped.

Happy Simming

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 6 (786 Views)
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