crashing and not saving

by shadowsofsaber
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Original Post

crashing and not saving

★★★ Newbie

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? up to date as of 13/09/22
What expansions, game packs, and stuff packs do you have installed? to many.... Eco lifestyle, vampires, realm of magic, outdoor retreat, island living, cottage living expansion pack, backyard stuff, up all night, seasons, life of the party, get to work , digital soundtrack, awesome animals hats.
Steps: How can we find the bug ourselves? I honestly have no idea. it only begun after the last update.
What happens when the bug occurs? Just completely crashes after about 40mins of playing... does not save when crashed. Im fkn losing my sh*t having to replay this 4 times in a row.
What do you expect to see? Just completely closes so suddenly and doesn't save.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No

Game just completely crashes after about 40mins of game play. its happened 4 times now and I honestly am loosing my sh8t over it. it dosent save when it crashes. just closes. no error message... nothing. 

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Re: crashing and not saving

@shadowsofsaber  Please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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