computer unresponsive (sims 4)

[GH4STL1]

This has been going on for awhile now, about 3 days. When I open the game, it'll be working fine, and then randomly will freeze and I'll have to restart my laptop. Sometimes it'll happen on the game intro and sometimes it'll happen 10 minutes into playing. I use mods, but have already tried taking them out and it didn't work. I also tried taking out my saves, switching to 32 bit, and repairing the game. I installed a lighting mod, but that would be fixed when repairing the game so I don't think it's that. Thank you if you help! <3

[kreatora]

@GH4STL1

Removing mods is not enough.
Move the mods folder to the desktop.
Delete localthumbcache.package file in the game - important!
Fix the game in Origin.
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC.
Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method. ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
You need to find a culprit and either remove it or replace it with an updated version

I don't work for EA