city living trial [ Edited ]

[amoeller87 · Accepted solution]

I found a fix, that does not require reinstalling Origin or the Sims 4. Maybe someone else mentioned this before and I didn't see it but...

I went into "Application Settings" for Origin, and scrolled down to "Client update." Then I selected "automatic game updates, and now the free trial is downloading.

CM - Marking this as the solution, as this seems to have helped several players

[Lumineers26]

To anyone still looking for a solution, this is what worked for me.

Turns out the City Living trial doesn't work with Sims 4 Legacy Edition.

I found that info on this page: https://simscommunity.info/2021/04/30/the-sims-4-city-living-is-free-for-trial-this-weekend/

So I've uninstalled Sims 4 completely, and now I'm re-installing without Legacy Edition (which my computer doesn't need anyway).

So far so good - it's actually downloading the City Living trial now, which it never even started to do before. 

I'll update once it's finished downloading to confirm it's fully working.

Hope this helps! I've spent the morning trying to get this to work - I wish they'd have made this info more accessible.

[zoej818]

@amoeller87 This worked perfectly! Updating this option and then restarting Origin automatically starts the download. Thanks so much!!

[amoeller87]

@zoej818 no problem, glad to help. Hopefully plenty of people see this fix, so they won't spend so much time reinstalling everything.

[RickxAbsinthe43]

Is this normal? This isn't a trial save and I own all of the packs, never done this trial thing. This save was created prior to the latest update and it occurs on every save prior to the update. Restarting does nothing, and I've tried the usual repairing game and removing mods. Still have this on all my older saves. I'm sorry if it's something obvious.

[surlune]

@amoeller87 it did not work

[jpkarlsen]

@RickxAbsinthe43 

If you own city Living you can ignore this. Your save will load.

[mevdw91]

Did you try to restart Origin after you changed the client settings? That worked for me! After restarting Origin the trial finally started downloading. 

[RickxAbsinthe43]

@jpkarlsen Now the weirdest thing is happening though. My tray files all show a llamacorn and "can't locate item"

[RickxAbsinthe43]

@RickxAbsinthe43 Update: Turns out some of my tray items weren't in my folder for some reason. I don't know how that happened but that appears to be working again.