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cant view the sims 4

by TheEnderBasher
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Original Post

cant view the sims 4

★★★★ Novice

When I launch the Sims 4 it gets to the maxis logo then minimizes the window. When maximized there's a solid white screen that I cant do anything with. I even tried uninstalling the game and every expansion pack, when reinstalled the same thing happens. Ive spend a lot of money on the game and the expansion packs for it not to work. Please Help!!!

Message 1 of 6 (82 Views)

Re: cant view the sims 4

Do you have any mods or CC (custom content)? Try taking that out.
See this for more information: [PLEASE READ] Usage of Mods and Custom Content 

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Message 2 of 6 (67 Views)

Re: cant view the sims 4

★★★★ Novice

Thank you for the advise but that didn't work...

Message 3 of 6 (51 Views)

Re: cant view the sims 4

Are you playing in Windowed mode? Could you try alt+enter on start up?

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do not work for EA

 

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Message 4 of 6 (49 Views)

Re: cant view the sims 4

★★★★ Novice

That also didn't work. Thanks though

Message 5 of 6 (40 Views)

Re: cant view the sims 4

★★★★ Novice

I found the problem. I it was one of the packs, most likely the new Cats and Dogs pack.

Message 6 of 6 (29 Views)
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