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cant save family in sims 4 or play existing family

by dandj9186594
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cant save family in sims 4 or play existing family

★★★ Newbie

when i am in the start menu to either make a sim or go to town to my existing families a notification pops up saying " the save game you are attempting to load was saved with a newer version of the sims 4 than is currently installed, please update in order to safely load ths save game"  when i make a new family to save it says " save game failed code 0" I have went everywhere to see how to update the game, i have uninstalled and reinstalled and still nothing. please help

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Re: cant save family in sims 4 or play existing family

★★★ Newbie

that did not work. still having issues with the saved game. can i uninstall completely and reinstall using the code for my game all over again or will that just ruin it for me completely?


@dandj9186594 wrote:

when i am in the start menu to either make a sim or go to town to my existing families a notification pops up saying " the save game you are attempting to load was saved with a newer version of the sims 4 than is currently installed, please update in order to safely load ths save game"  when i make a new family to save it says " save game failed code 0" I have went everywhere to see how to update the game, i have uninstalled and reinstalled and still nothing. please help


 

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Re: cant save family in sims 4 or play existing family

[ Edited ]
Hero

Did you remove the save games completely and try if the backups work like described in the first page ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


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