cannot load game

[littleczechfatty]

When I try to play the Sims 4, which I bought yesterday in disk form, the following error message appears:

Unable to start:

The current user is not entitled to run The Sims 4 in the installed language.

[f089e35b:00000000:00000000:00000000]

[Phantomlover1717 · Accepted solution]

I couldn't find much on this error. Only to install this VC ++:
https://www.microsoft.com/en-US/download/details.aspx?id=8328

[Phantomlover1717 · Accepted solution]

I couldn't find much on this error. Only to install this VC ++:
https://www.microsoft.com/en-US/download/details.aspx?id=8328

[alemonica9]

Hi I have the same issue and nothing seems to work... how did you solved the issue??