You copy your Tray, saves and mods folders on a thumbdrive. Normally they are placed here: Documents\Electronic Arts\The Sims 4
How do you manually search and copy it. Also I don't have access to the old computer as that one is broken so I cant get to the save files but is there a way to do this through origin as im using the same account?
@2004_Bumblebee I'm sorry, but Origin doesn't store your save data. If you can't get it off your old computer, you can't transfer it to your new one.
There are plenty of ways to recover data from an old hard drive, either on your own or with the help of a computer shop. If you're interested, it shouldn't be that difficult. But how to go about doing so will depend on your current and previous operating system, the type of hard drive in the old computer, and whether you have the proper equipment with you.
I know this is an old thread but can you explain how one would do this? I spent about 15 hours building a mansion then my laptop broke and I can't find my saved game on my new computer (in origin - open Sims 4 - no 'load saved game' option)