September 2016
I bought the sims 4 but could not get it to run on my computer, and origin wanted to know if Id like to download it digitally. So I did, as I put in all the numbers I was suppose to and it downloaded really well. However I am on a different computer now, and I can not find the sims 4 in my library with all the other stuff I got, so how do I get another download as I cant find the paper with the number, but have the discs.
September 2016 - last edited September 2016
Are you sure you are looking in the right account? It should be the one you used to install the game with the first time.
If so, try these:
The game no longer shows up in Origin
Try the following things: