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Re: can't activate sims 3 expansion pack

by orion-sama
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Original Post

Accepted Solution

can't activate sims 3 expansion pack

★★★★ Novice

I don't know how to solve it.

I have 7 sims 3 expansion which includes

 

- Ambitions

- Pet

- Seasons

- Late night

- World Adventure

- High End-Loft stuff

- Generations

 

But I can activate just only 3 packs at a time.

I checked all of it and press cancel when warning showed up.

But somehow Sims 3 launcher automatically unchecked it.

Someone Please help me, Thank you.

 

Message 1 of 8 (174 Views)

Accepted Solution

Re: can't activate sims 3 expansion pack

@orion-sama  Even if your laptop has weak hardware, the launcher should still remember your choice.  So try all of these steps at the same time:

Do all of this before you try to open Sims 3 again, so that there's no data left from your old Origin install, or from your game.  If it works, you can copy your saves and other content from your old game folder to your new one.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.

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Message 4 of 8 (122 Views)

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Re: can't activate sims 3 expansion pack

@orion-sama  Try clearing the cache for Internet Explorer.  Even if you never use it, the launcher does for some purposes.  Be sure to uncheck the box to preserve data for favorite sites.

 

https://kb.wisc.edu/page.php?id=15141

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 8 (154 Views)

Re: can't activate sims 3 expansion pack

[ Edited ]
★★★★ Novice

@puzzlezaddict 

 

Hello, Sorry for late to answer.

I tried your solution and it's still don't work ;(

Maybe the problem is my laptop doesn't good enough.

Message 3 of 8 (137 Views)

Re: can't activate sims 3 expansion pack

@orion-sama  Even if your laptop has weak hardware, the launcher should still remember your choice.  So try all of these steps at the same time:

Do all of this before you try to open Sims 3 again, so that there's no data left from your old Origin install, or from your game.  If it works, you can copy your saves and other content from your old game folder to your new one.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 8 (123 Views)

Re: can't activate sims 3 expansion pack

★★★★ Novice

@puzzlezaddict 

 

I tried all of the solution step by step but it's still don't work.

I'm not sure that I miss something or not but

 

- It's fine to clear Internet Explorer's cache

- I moved my Sims 3 game folder out of Documents\Electronic Arts and moved it back When I finished all solution, So I can open the launcher.

- It's fine to clear Origin's cache.

- I have uninstalled Origin the hard way step by step. But I don't see Origin folder in ProgramData in the last step. So i think it maybe fine (But not sure)

- Then re-install Origin and found out that the problem is not solve ;(

 

 

 

 

 

Message 5 of 8 (112 Views)

Re: can't activate sims 3 expansion pack

@orion-sama  Don't put the Sims 3 game folder back.  That's the point of moving it, that the old data is now out of the way.  The launcher will still open—if it can't find the game folder, it will create a new one, with no data at all.

 

When you clear Origin's cache, you also delete the Origin folder in ProgramData, which is why it was gone when you uninstalled Origin the hard way.  The steps overlap, but they're not exactly the same, which is why I recommended both.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 6 of 8 (92 Views)

Re: can't activate sims 3 expansion pack

★★★★ Novice

@puzzlezaddict 

 

'There was an error during startup. Please see the log for more details' It's said and it won't let me open the launcher ;(

should I re-install the game too?

Message 7 of 8 (81 Views)
Highlighted

Re: can't activate sims 3 expansion pack

★★★★ Novice

@puzzlezaddict 

 

Oh hey!

I just realize that my windows defender is block my sims 3 launcher to create new folder.

And when I allow it, Finally I can activate all of my expansion packs!

It's really amazing. Your solutions work very well.

Thank you very much!

 

 

Message 8 of 8 (74 Views)
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