May 2019
May 2019 - last edited May 2019
@Kilbride8422
1. Check if your Windows is up to date.
https://support.microsoft.com/help/4027667/windows-10-update
2. Try to launch the game in windowed mode
https://answers.ea.com/t5/Technical-Issues-PC/How-to-start-The-Sims-4-in-Windowed-mode/m-p/3447611#M...
3. If it will not work uninstall Origin, download new Origin from here and install again
http://origin.com/download
4. If it will not work:
Check if the game isn't blocked by antivirus program if you have another one or Windows Defender.
Here's an explanation how to turn it off or add Sims 4 as an exception: https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
I don't work for EA