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Re: can install sims 3 supernatural

by roberta591
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can install sims 3 supernatural

★★ Newbie

so ive recently got a new computer and wanted to move all my sims expansion packs onto it, all of them I have been able to transfer to my new computer through the redeem code except for supernatural. it says that the code has already been used but I'm using the same account that I used to download it the first time. I also cant use the cd to install it because my new computer doesn't have a cd drive

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Re: can install sims 3 supernatural

@thepixelbandit  Is your computer a pc or mac? Where did you buy SUPER?

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I do not work for EA or associated with EA other then helping other users in the forums.
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Re: can install sims 3 supernatural

★★ Newbie

I have a pc and I bought the game online

 

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Re: can install sims 3 supernatural

@thepixelbandit  What vendor did you buy the pack from?

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 4 of 6 (80 Views)
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Re: can install sims 3 supernatural

★★ Newbie

I dont know, I think it was from amazon

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Re: can install sims 3 supernatural

@thepixelbandit  You will need to research who you bought the pack from. Do you have more then one Origin account? As this is an open public forum account specifics can not be accessed here. You will need to contact EA customer service about this issue - link - EA customer service

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I do not work for EA or associated with EA other then helping other users in the forums.
Message 6 of 6 (63 Views)
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