July 2017
so ive recently got a new computer and wanted to move all my sims expansion packs onto it, all of them I have been able to transfer to my new computer through the redeem code except for supernatural. it says that the code has already been used but I'm using the same account that I used to download it the first time. I also cant use the cd to install it because my new computer doesn't have a cd drive
July 2017
@thepixelbandit Is your computer a pc or mac? Where did you buy SUPER?
July 2017
I have a pc and I bought the game online
July 2017
@thepixelbandit What vendor did you buy the pack from?
July 2017
I dont know, I think it was from amazon
July 2017
@thepixelbandit You will need to research who you bought the pack from. Do you have more then one Origin account? As this is an open public forum account specifics can not be accessed here. You will need to contact EA customer service about this issue - link - EA customer service