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Re: can i install sims 3 on two different laptops?

by puzzlezaddict
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can i install sims 3 on two different laptops?

★★ Newbie

i have an older laptop that sims 3 is on but want to move it to my newer laptop.  I try to download it from origin onto the newer laptop but keep getting n error message.  Help!

thanks in advance Standard smile

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Re: can i install sims 3 on two different laptops?

@ChaChaPoof  Yes, you can install Sims 3 on multiple computers at the same time.  What error are you getting?  Please post a screenshot.

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I don't work for EA. I'm just trying to help fellow players with their games.
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Re: can i install sims 3 on two different laptops?

★★ Newbie

see attached.  it just says there was an error during startuo.  please see the log for more details.  but i cannot locate the log

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Re: can i install sims 3 on two different laptops?

★★ Newbie

and thanks for responding and offering to help! Standard smile

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Re: can i install sims 3 on two different laptops?

@ChaChaPoof  That error usually means the registry keys for the game don't match what Origin was expecting.  Please uninstall the game, then clean your computer's registry of all Sims 3-related entries either manually or using a tool like Piriform's CCleaner (the free version is fine).  Then clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Restart your computer, and run Origin as an admin: right-click on the Origin shortcut and select "Run as administrator."  Try to install the Sims 3 base game only, no packs yet.  Let me know whether it works.

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I don't work for EA. I'm just trying to help fellow players with their games.
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