bugs that keep happening

by ptous
Reply

Original Post

bugs that keep happening

★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.76.81.120
What expansions, game packs, and stuff packs do you have installed? none
Steps: How can we find the bug ourselves? ?
What happens when the bug occurs? ?
What do you expect to see? there was an error saving a lot to my library and mailbox wont work (cant paybills)
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

there was an error saving a lot to my library
and mailbox wont work (cant pay bills)

Message 1 of 2 (182 Views)

Re: bugs that keep happening

@ptous  Please update your game to the latest patch.  If you can't do so, or that alone doesn't help, clear Origin's cache:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

and repair the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair.

 

For the error saving the lot, please post a screenshot of the error message.  Please also let me know whether the lot has any custom content on it and whether it contains any mannequins.

 

For the mailbox, try moving your sims to a different house, just as a test.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (120 Views)