Technical Issues – PC

Back up and reset your game

Follow this guide to check for a corrupted save file or Gallery download in The Sims 4 or The Sims 3.

View more on EA Help

Top Answers

Browse the most popular answers provided by the community and EA for solutions to common issues. 

View answers

Unanswered Questions

Share your knowledge and help out your fellow players by answering one of these open questions.

View questions

New to The Sims 3?

Find out how to register your game and make sure you get all your content and rewards.

View more