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Technical Issues – PC
Back up and reset your game
Follow this guide to check for a corrupted save file or Gallery download in The Sims 4 or The Sims 3.
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Top Answers
Browse the most popular answers provided by the community and EA for solutions to common issues.
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Unanswered Questions
Share your knowledge and help out your fellow players by answering one of these open questions.
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The Sims 4 system requirements
Check here to find out if your PC or Mac can run The Sims 4 and The Sims 4 Expansion Packs.
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Technical Issues – PC
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