January 2018 - last edited January 2018
My friend has 2 origin accounts under the same email ? she wants them merged because she has sims 4 on the email and a sims 4 dlc on the other account that is using the same email and she doesn't wan to have to buy the dlc again on the functioning account. She had 2 accounts under the same email because one of the sims games (she bought 2) had a virus so she had to wipe the whole thing so she made a new account with the same email but yet the dlc appeared on the wiped account? would very much appreciate feedback!
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January 2018
Your friend needs to contact an EA game advisor, they'll help
Go here to contact EA support: https://help.ea.com/en/contact-us/new/
Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
Good Luck!
January 2018
Your friend needs to contact an EA game advisor, they'll help
Go here to contact EA support: https://help.ea.com/en/contact-us/new/
Here are some tips on how to do it if it's complicated!
https://answers.ea.com/t5/Technical-Issues/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100
Good Luck!
January 2018
thank you so much! I'll look into it, thank you for the helpful info!