sims 4 update issues

[cheeseyname]

Is there a way to play without updating for now?

[puzzlezaddict]

@cheeseyname and @seafaeriie  Try a clean boot:

https://www.windowscentral.com/how-clean-boot-windows-10

The lack of a permission prompt is a known issue, and EA_Tom is looking into it.  Regardless of whether the clean boot works, it would be helpful if you could generate an Origin error report and post the report number in the master thread for this issue.  More instructions are here:

https://answers.ea.com/t5/Origin-Client-Web-Technical/Origin-Client-Your-download-has-been-paused-Wa...

And yes, you can play without updating.  Take your computer completely offline (i.e. disable wifi and/or unplug the ethernet cable), then open Origin, which should automatically put itself in offline mode.  If this doesn't work, keep your computer offline, but launch directly from TS4_x64.exe or TS4.exe.  You'll still need to sign into Origin, but after you do so, the game should start.  Here's the usual path to each file:

Program files (86)\Origin Games\The Sims 4\Game\Bin

Program files (86)\Origin Games\The Sims 4\Game\Bin_LE

[seafaeriie]

@puzzlezaddict Thank you, the clean boot did eventually work and I am having the regular post-update bugs now, which is better than before. Already generated my Origin error report and will head over to post the report number for EA_Tom

[cheeseyname]

Thank you so much for your help!!!
I can't do the clean as I am on windows 8
I hope they can fix this soon and I will play offline

[puzzlezaddict]

@cheeseyname  The clean boot process should be the same, or close to the same, anyway.  Here's the Microsoft article for clean booting in Windows 8 and 8.1:

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

[cheeseyname]

Thank you for your help  

[donald147]

I'm also having this same problem since the TS4 update 2 days ago.  There was another update today but still can't update the game in Origin.  It's annoying because now I can't play.

20min later:

Well I tried the clean boot thing although I only disabled the Origin-related stuff and it seems to be working.  I did choose to run Origin as administrator.  It's at 70% downloaded now so hopefully that'll take care of it (especially since I've got Discover University on order & it'll be here later this week!).

[puzzlezaddict]

@daray636  Try a clean boot:

https://www.windowscentral.com/how-clean-boot-windows-10

But you might only need to disable Origin Client Service and Origin Web Helper Service, not all the other apps listed.

[Aubreigh]

I am having the exact same problem. I did the clean reinstall and got Origin downloaded, but now, none of the games will download because it's giving me the "waiting for permission" error message even though I have no firewalls up and no pop-ups coming up for me to approve. 

[Aubreigh]

I am having the same problems, and the Origin error message keeps saying "Origin needs to download files and is waiting for permission. Please choose "Yes" when Windows prompts you for permission." I don't have any firewalls up for this to be happening, I'm running Origin as the administrator, and I'm not getting any pop-ups to select "Yes" to. 

This is happening after I've unistalled Origin the hard way and reinstalled it hoping the issues would fix, yet I'm still having this problem. I've also uninstalled MSI Afterburner, too, when seeing in another post that this could be causing issues.