The Sims 4 connection problems [ Edited ]

[bluejgalaxies]

@crinrictI am so tired my account working with Application with origin and EA desktop I have 2 accounts one is working fine not for me it's for my sister anther he doesn't want working online at games with the sims 3 and 4 he give me offline and
The circle rotates without stopping why with my account do this

[fournier1611]

Im getting the same message too

[Czarniak4]

It's hard to tell, like I said I had a long break from the game and decided to play again yesterday ( 5th of January ).

[crinrict]

@Czarniak4 I still can't connect to the gallery currently but otherwise it works.

Hard to tell if they are connected.

[michaela981]

Each time I load the game up, its disconnected from the Sims Community servers, each time I try to connect it fails to connect but doesn't give a specific reason for the failure.

This has been happening since Friday the 1st of January 2021.

* I don't use a VPN

* I've disabled Anti-Virus and Firewalls to troubleshoot.

[doo842]

@crinrict I am having the same issues myself. I checked my anti-virus software and it works fine, reinstalled Origin and The Sims 4 plus repaired the game but to no avail plus it is getting slow loading on to the gallery and I’m getting frustrated

[ExecutiveSimmer]

I have the same issue.  It's been happening for me since January 4th.  I have followed all the instructions to fix it and none have worked. I have no cc or mods.

[ChiaraPetkovic01]

@kTheScarletWitch I had the same problem. Also, no mods are visible in the game, such a disappointment.

[inesnc96]

Been having the "you must have The Sims 4 registered to your EA Account" message for two days now (at least that I know of). Tried everything in the Gallery Connection Troubleshooting thread - nothing worked. It's the regular version of the game, with the lastest update, starting the game through Origin (not a shortcut). I'm from Portugal. I really doubt it's a regional problem (the other players seem to be from all over). Think EA will be looking into this soon? For me, it started when I accessed the gallery through my browser (which works just fine) and saved a lot - next time I started the game, it would give me that error when trying to access the galery. Any more information I can give that would help?

[majabenett]

This is happening to me as well. My game is also in Swedish but I doubt that is the issue. Like someone else said, I haven't played my game in a while. It always works fine but not anymore.