You already have all the games in this order
by mountiezaneOriginal Post
I would like to purchase an expansion pack for the Sims 3 but every time I press the "Buy Now" button it comes up with an error message saying "You already have all of the games in this order". I've never bought that game and it doesn't show up anywhere but I did purchase one earlier that day. I've also tried to purchase other expansions to see if it was just that game doing it but it was others too. Will someone please help me fix it? I would really appreciate it because I just want this expansion.
Since several people have posted to say that these approaches helped them, I'm marking this post as a solution for visibility. This does not mean that anyone considers the issue solved, just that there's a temporary workaround that I want players to be able to see and use.
[Edit: screennames removed to avoid multiple tags] to anyone else still having this issue, there may be a temporary workaround, at least as long as Origin's Black Friday sale is active.
Instead of trying to puchase packs through your game library, or through the Origin app's search function, try clicking on the "Celebrate Black Friday" banner across the top of the Origin window. (It doesn't always show, but clicking on Browse on the left of the screen usually made it appear for me.) This will bring up a list of all discounted games, which is a lot; you can use the "sort & filter" function in the upper right corner to narrow the list. I used "simulation." Then you'll be able to click on any TS3 EP and select "Add to Order" instead of "Buy Now," and you'll see an orange Buy button towards the top of the screen:
Once you've added each pack to your order, simply press the Buy button, and the payment form will appear. You should be able to buy all the EPs you want, although SPs won't be available through this method, since they're not on sale.
To anyone reading this thread, please post back letting us know whether this works for you. If it doesn't you can try one of these approaches:
- Buy from the Origin website rather than the app
- Add another item to your order. You may see the message "you already own one item in this order," but the purchase should still go through
- Ask someone else with an Origin account to gift you the pack(s), or make a second account and gift yourself
