Re: Wont let me in the game

by kennicakes1023
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Accepted Solution

Wont let me in the game

★★★ Novice

I tried to play the sims 4 but it only goes to the loading screen and then force quits everytime. I have a bunch of mods and i tried taking them all out and restarting and it stilll wasnt working. I also tried repairing the game in origin but that didnt work either.

Message 1 of 4 (225 Views)

Accepted Solution

Re: Wont let me in the game

@kennicakes1023  Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can get far enough to start a new save.

 

If the game crashes again, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Please also let me know whether you use OneDrive.

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I don't work for EA. I'm just trying to help fellow players with their games.

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Message 3 of 4 (214 Views)

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force quitting

★★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Newest
What expansions, game packs, and stuff packs do you have installed? Discover University, Get Famous, Seasons, Cats and Dogs, City Living, Get Together, Dream Home Decorator, Realm of Magic, Parenthood, Spa Day, Nifty Knitting, Tiny Living, Laundry Day, Toddler, Vintage Glamour, Kids Room, Movie Hangout, Spooky, Cool Kitchen, Throwback Fit, Country Kitchen, Bust the Dust.
Steps: How can we find the bug ourselves? Start the game
What happens when the bug occurs? the game force quits
What do you expect to see? the game working properly.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I need help. my game keeps force quitting

 

Message 2 of 4 (221 Views)

Re: Wont let me in the game

@kennicakes1023  Please move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  Don't add anything to it yet; just see whether you can get far enough to start a new save.

 

If the game crashes again, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

 

Please also let me know whether you use OneDrive.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 3 of 4 (215 Views)

Re: Wont let me in the game

★★★ Novice
@puzzlezaddict I tried it and it worked perfectly. I guess it was my mods. Thank you
Message 4 of 4 (197 Views)