2012-12-25 06:55 PM
Hi, I have bought a new Sims 3 Game From Gamestop, I downloaded the game and installed it, and it works perfectly...BUT, I recently recieved an E-mail from EA about registering y game for free sim points and a new map so i went to the site to register my game. When i tried to register my game however, it told me the Key code was incorrect. I tryed Using All Caps And without any caps. None of these have worked...Please tell me what i'm Doing Wrong!
Solved! Go to Solution.
2013-01-11 12:30 PM
Hi minyman612,
This is how you register The Sims 3 game and Expansions/Stuff Packs to your Origin account:
These are 20 digit codes. If your code is not for the base game or an expansion/stuff pack, and is 16 digits, see the next section down.
Redeem Bonus Content for The Sims 3:
Some expansion packs come with bonus content for players who register their game online. The most common bonus content is where The Sims 3 (base game) and World Adventures will each grant 1,000 Simpoints to a registered player’s account.
These are 16 digits codes for bonus content. If your code is a 20 digit code for the base game or an expansion, please see the first section of this article. If you do have a 16 digit bonus code to redeem but have not yet registered your game or expansion, you should do so prior to redeeming your bonus code.
2013-01-11 12:30 PM
Hi minyman612,
This is how you register The Sims 3 game and Expansions/Stuff Packs to your Origin account:
These are 20 digit codes. If your code is not for the base game or an expansion/stuff pack, and is 16 digits, see the next section down.
Redeem Bonus Content for The Sims 3:
Some expansion packs come with bonus content for players who register their game online. The most common bonus content is where The Sims 3 (base game) and World Adventures will each grant 1,000 Simpoints to a registered player’s account.
These are 16 digits codes for bonus content. If your code is a 20 digit code for the base game or an expansion, please see the first section of this article. If you do have a 16 digit bonus code to redeem but have not yet registered your game or expansion, you should do so prior to redeeming your bonus code.
2014-01-18 04:21 PM
i have done all that, even the sims 3 game is doing it, but i believe i have already register that game none of the new ones will take code
2014-03-08 06:15 PM
I have the exact same issue - I also bought my Dragon Valley at Game stop, but the code is alredy used. I tried to register my game the same day I bought it and the same message came up - and I know for sure I had a plastic cover around my new game! I thought I had done something wrong and gave up. But today when I try again, I get the same message....
Anyone know how to solve this?
2014-03-08 06:20 PM
did you redeem the dragon valley codes in origin first ? that can make the codes invalid as they need to be redeemed on the sims 3 account only, then download from your purchase history and insatlled
you'll need to contact CS about your invalid code
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
April 2014 - last edited April 2014
I have tried all this and it still wont work. my sims3 game came with 1,000 simpoints and the site wont take my game code and im really annoyed. is there a time limit to register the game?
March 2015
OMG!! Worked just fine. Thanks so much!mileyvery-happy: