Windows 11 can't connect to Internet on origin or the new EA app.

by Raggnerdrac
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Original Post

Windows 11 can't connect to Internet on origin or the new EA app.

★★★ Newbie

Well this is fun. I buy a new computer set it up. Download origin to get my sims 4. Great all downloaded. Cant access the gallery etc. 

 

Tried a tip in one of the other threads not realising I have windows 11 not 10. Finally get access to the app again after enabling permissions again.

 

Still can't get onto the Internet. Why dies EA games make everything so difficult 😕 

Message 1 of 3 (445 Views)

Re: Windows 11 can't connect to Internet on origin or the new EA app.

@Raggnerdrac  Is the only issue that you can't access the Gallery, or do you have other connection issues as well?  What do you see on-screen when you try to connect?

 

Please also run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (386 Views)

Re: Windows 11 can't connect to Internet on origin or the new EA app.

★★★ Newbie

I will do this.

I had connection yesterday. 

When I open the EA app sometimes I can connect. Other times I cannot. 

Its not consistent.

So I keep restarting my computer and after a few tries it works.

 

Message 3 of 3 (369 Views)