October 2020
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.67.45.1020
What expansions, game packs, and stuff packs do you have installed? Discover University, Get To Work, Island Living, Seasons, Cats and Dogs, City Living, Get Together, Realm of Magic, Vampires, Spa Day, Knitting, My First pet, Laundry Day
Steps: How can we find the bug ourselves? Go to Windenburg, either in build or live mode for any lot, and all the textures on hills and other areas are just off, it's all pretty glitchy.
What happens when the bug occurs? It doesn't affect gameplay necessarily but when I go to play in Windenburg, specifically the ancient ruins, the stone wall at the ruins is completely glitched out and it's all grass. However, there's a specific door and window (part of the Get Together pack) that completely doesn't work. The door frame will be visible but no door, and it won't open or close either. Sims will just walk right through it.
What do you expect to see? I expect to see regular textures and a nice looking world to play in.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I removed mods, disabled them, tried pretty much everything. It just totally affects my gameplay and it ONLY happens in Windenburg for some reason.
Solved! Go to Solution.
November 2020
Yes. It's fixed. Thank you for your time!
October 2020
Hi @littycow
For the Windows/Door issue, please use this thread: https://answers.ea.com/t5/Bug-Reports/NEEDS-INPUT-GT-King-of-Diamonds-Classical-Door-glitching/td-p/...
for the rest, are you using laptop mode ? Have you tried a game repair ? Could you post a picture of your graphics settings ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
Hi I am not the original poster but I'm having the same problem and noticed that they have not responded. I have all the current packs, dont use cc or mods, and I tried to repair my game. I am also not in laptop mode. Im not sure on how to screenshot my settings on my pc but I will list them. Thank you in advance for your help.
Display type: fullscreen
refresh rate: 60
resolution: 1,920x1,080
vertical sync: off
graphics quality: custom
sims: high
objects: high
lighting: high
reflections: medium
visual effects: high
edge smoothing: low
3d scene resolution: high
view distance: low
uncompressed sim textures: on
post processing effects: on
laptop mode: off
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
I have all the same issues that op listed. I am updating my game right now, and I see the door glitch was fixed in this patch. Yet there wasn't a mention of the glitch with the terrain or the stone walls in Windenburg in the patch notes.
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2022
Hi! I have the same issue with my game. The textures look exactly like the pictures of the person who posted this. I fixed my game, updated it, removed my mods, but nothing works! Can you help me? Thank you in advance.
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