Will my computer run the sims 4?

by ScottyM16
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Original Post

Will my computer run the sims 4?

★★★ Newbie

Hi I have a Hewlett-Packard p6-2260ea and I've downloaded the sims 4 demo and does'nt seem to load up properly. It goes a white screen but just cuts out to my desktop page, however the app is showing to be running in task manager with the icon displayed at the bottom as if it was on. I think I may need a new graphics card as I have the manufacturer one. Has my computer got enough power to run the game? or is there something else I'm missing like firewall etc... 

 

If it is a new graphics card I need could you recommend one in the £150 range that would be good enough? also I know my power supply would need to be changed as well to 400W or 500W to run the new graphics card so could you recommend one that is cheap enough and fits in well with my desktop.

 

thanks for the help

Scott

Message 1 of 5 (928 Views)

Re: Will my computer run the sims 4?

Hero

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 5 (920 Views)

Re: Will my computer run the sims 4?

★ Novice

will this be good enough to play the sims 4

------------------

System Information

------------------

Time of this report: 9/1/2014, 04:45:49

       Machine name: SAMSUNG

   Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)

           Language: English (Regional Setting: English)

System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.

       System Model: 350V5C/351V5C/3540VC/3440VC

               BIOS: P09ABE

          Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz (4 CPUs), ~2.4GHz

             Memory: 6144MB RAM

Available OS Memory: 6036MB RAM

          Page File: 3310MB used, 4197MB available

        Windows Dir: C:\WINDOWS

    DirectX Version: DirectX 11

DX Setup Parameters: Not found

   User DPI Setting: Using System DPI

 System DPI Setting: 96 DPI (100 percent)

    DWM DPI Scaling: Disabled

     DxDiag Version: 6.03.9600.16384 64bit Unicode

 

------------

DxDiag Notes

------------

      Display Tab 1: No problems found.

        Sound Tab 1: No problems found.

          Input Tab: No problems found.

 

--------------------

DirectX Debug Levels

--------------------

Direct3D:    0/4 (retail)

DirectDraw:  0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay:  0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow:  0/6 (retail)

 

---------------

Display Devices

---------------

          Card name: Intel(R) HD Graphics 4000

       Manufacturer: Intel Corporation

          Chip type: Intel(R) HD Graphics Family

           DAC type: Internal

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_C0DC144D&REV_09

     Display Memory: 1792 MB

   Dedicated Memory: 32 MB

      Shared Memory: 1760 MB

       Current Mode: 1600 x 900 (32 bit) (60Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: unknown

         Monitor Id: AUO149E

        Native Mode: 1600 x 900(p) (60.062Hz)

        Output Type: Internal

        Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.3621 (English)

     Driver Version: 10.18.10.3621

        DDI Version: 11

     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

       Driver Model: WDDM 1.3

Graphics Preemption: DMA

 Compute Preemption: Thread group

           Miracast: Not Supported by WiFi driver

Hybrid Graphics GPU: Integrated

     Power P-states: Not Supported

  Driver Attributes: Final Retail

   Driver Date/Size: 5/21/2014 00:33:40, 16586584 bytes

        WHQL Logo'd: Yes

    WHQL Date Stamp:

  Device Identifier: {D7B78E66-4226-11CF-D879-D6E0B4C2C735}

          Vendor ID: 0x8086

          Device ID: 0x0166

          SubSys ID: 0xC0DC144D

        Revision ID: 0x0009

Message 3 of 5 (908 Views)

Re: Will my computer run the sims 4?

[ Edited ]
Hero
  • You're CPU is above minimum but below recommended specs
  • Your RAM is fine
  • Your Graphics chip is below minimum specs. Do you also have a graphics card in there ? 
  • Is your computer a desktop or laptop ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 5 (901 Views)

Re: Will my computer run the sims 4?

★ Novice

Hi Sorry it was a laptop and the game works perfect on my laptop

Message 5 of 5 (881 Views)