Why

[liana322]

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.56.52.1020
What expansions, game packs, and stuff packs do you have installed? Cats and dogs My first pet Seasons Laundry day Holiday stuff
Steps: How can we find the bug ourselves? Go into game, play, go into build mode, exit build mode. Second bug, just play the game
What happens when the bug occurs? The buttons are gone and my sims actions merge when I enter the game
What do you expect to see? The buttons or the actions not merging
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

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When I log onto sims 4, if I go into build mode and exit the whole menu/buttons disappear. This also happens when I go into the world manager. Also sometimes the game merged every single action of my sims.

[crinrict]

Hi @liana322 

Moved this to tech for troubleshooting. Sounds like a mod is still active in your game.

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.