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Why my City Living keeps crashing when saving manually?

by MOKAS197825
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Original Post

Why my City Living keeps crashing when saving manually?

★★★★ Newbie

I have a Microsoft Surface Pro and every time I try to save my progress or travel on city living my game crashes and I have to restart the computer. I have done fixing the game on Origin and replace the files. Can someone help?

Thank you.

Message 1 of 4 (61 Views)

Re: Why my City Living keeps crashing when saving manually?

Hero

HI @MOKAS197825 

 

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 2 of 4 (46 Views)

Re: Why my City Living keeps crashing when saving manually?

★★★★ Newbie

Hi 

Here's the DXDiag attached.

 

Message 3 of 4 (19 Views)

Re: Why my City Living keeps crashing when saving manually?

Hero
@MOKAS197825 Do you have any packs ? That is overall very low in specs and expecially your processor doesn't fulfill the minimum requirements of the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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