Why is the Sims three not working for Kindle fire

[cricketmagee]

Sims 3 not working on Kindle fire I get this message if I can't play I would like a $ 6.99 refund please

[roberta591]

@cricketmagee  These forums are users helping users and refunds can not be issued here. For a refund you must contact EA customer support - link - EA customer service  This error is usually caused by not having enough free space on your Android device.

[EA_Mai]

Hi @cricketmagee,

I'm sorry to hear you are having issues with The Sims 3. As @roberta591, Answers HQ is not the right place to get a refund, as this is a community forum. In this case, I recommend you to contact Amazon directly to ask for a refund, as that's the store where you purchased the game.

Thanks, and sorry for the inconvenience, 

-Mai