Why is my sims game play so slow

[rosie_mittsy]

I’ve tried so many thing to help this problem I’ve deleted lots of files, I’ve checked the game for viruses, I’ve completely restarted the game and wiped my whole laptop. 

I don't know what else to do it’s been slow for a while now and I don’t know why? 

Can anyone help with my problem?

[kreatora]

@rosie_mittsy

1.Cause - mods
If you have any mods
Move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder
Fix the game in Origin.
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method

2. Cause - connection with internet
Disconnect your internet completely and try without this.

3. Cause - problems with the computer (failure Windows updates. week graphic card, outdated graphics card drivers
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly in option "Reply" - not Quick Reply

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