Why can't I hire a butler?

by sjoseph487
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Original Post

Accepted Solution

Why can't I hire a butler?

★★ Novice

Hello,

 

So I purchased the luxury stuff pack with the Get to Work expansion and Outdoor Retreat bundle. Everything seems to be working fine, except the "hire a butler" Option is not showing up on my phone. I am not running any mods, and have reset my game. I am not sure what could be the problem at this point.

Message 1 of 11 (1,232 Views)

Accepted Solution

Re: Why can't I hire a butler?

[ Edited ]
EA Staff

Hi @sjoseph487 

 

Butler was introduced with Vintage Glamour Stuff pack. Do you own this pack as well?

 

Thank you! 

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Message 9 of 11 (1,211 Views)

All Replies

Re: Why can't I hire a butler?

Hero
Did you also repair the game through Origin ? It should be under services ? Do all other services show up fine ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 2 of 11 (1,218 Views)

Re: Why can't I hire a butler?

★★ Novice
I just did that, and it’s still not showing up. All other services are there.
Message 3 of 11 (1,201 Views)

Re: Why can't I hire a butler?

★★ Novice
I also have an issue with the gardener. The service is listed, but they never show up when hired
Message 4 of 11 (1,190 Views)

Re: Why can't I hire a butler?

Hero
Could you post a picture of your services ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 11 (1,183 Views)

Re: Why can't I hire a butler?

★★ Novice

Okay I have attached them. As you can see, I have scrolled to the bottom, and it is not there.

Message 6 of 11 (1,166 Views)

Re: Why can't I hire a butler?

Hero
Did you also try a completely fresh game to see if it's save game related ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 7 of 11 (1,159 Views)

Re: Why can't I hire a butler?

★★ Novice
Yes, this is a new game
Message 8 of 11 (1,151 Views)

Re: Why can't I hire a butler?

[ Edited ]
EA Staff

Hi @sjoseph487 

 

Butler was introduced with Vintage Glamour Stuff pack. Do you own this pack as well?

 

Thank you! 

Message 9 of 11 (1,212 Views)

Re: Why can't I hire a butler?

★★ Novice
Ahhhh!!!! That’s where I was mistaken. I thought the Butler was included in the luxury pack. I apologize. Thank you so much!
Message 10 of 11 (1,136 Views)