December 2020
So, I just updated my game to the newest version, and it has disabled my cc. So I checked the box to re-enable them and closed the game. I re-opened it, and it still has them disabled. So I decided to do a factory reset (it worked last time) and now my game is just a white screen and I can’t click on anything. Please help, I have no idea what to do at this point
Solved! Go to Solution.
December 2020
I did and that didn’t work, but I went back and changed the game version file since it didn’t change before and that seems to be working so far
December 2020
Hey @Singerlover9 Can you try running a Repair on the game and seeing if this continues?
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
December 2020
I did and that didn’t work, but I went back and changed the game version file since it didn’t change before and that seems to be working so far
December 2020
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
December 2020
Yup that seems to have worked!