White lines keep popping up when i try playing

[alex82421006]

When I go to play the game, lines will pop up around the screen and i need help fixing it.

[puzzlezaddict]

@alex82421006  Please post a screenshot of the issue.  A couple of white lines on the initial black screen, before the intro starts, is fine, but they should disappear right away.

Please also run a dxdiag and attach it to your reply.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/