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White boxes

by princesslove84
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Original Post

White boxes

★★★★ Novice

Is the white box above new game normal since the new update? White.png

Message 1 of 6 (141 Views)

Re: White boxes

★ Pro

@princesslove84 Can I please ask... are you on Mac or PC?

Message 2 of 6 (121 Views)

Re: White boxes

★★★★ Novice
PC
Message 3 of 6 (116 Views)

Re: White boxes

★ Pro

@princesslove84 Can you please provide & attach to this thread a DxDiag file?

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Re: White boxes

★★★★ Novice

dxdiag is attached

Message 5 of 6 (86 Views)

Re: White boxes

@princesslove84

I'm currently tracking a possible issue on Macs displaying this issue. All the users so far have integrated Intel graphics only. You have a dedicated AMD so it's more likely that your issue is caused by an outdated UI Mod. Could you please move out your Mods, trash the localthumbnailcache.packge file, repair your game and then load it back up and see if you still have the issue?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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