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Re: Where is Origin Tech Support? I need to live chat. HELP!

by B4HVA
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Where is Origin Tech Support? I need to live chat. HELP!

[ Edited ]
★★★★ Novice

Hi,

I need help for the Sims 3 (specifics are in my other forum post), anyway, I need to find the Origin Tech Support so I can live chat with them or call them(what is their number?). I would rather live chat, I cannot find where the Origin Tech Support is, NOT the help center. Please help.

 

Thank you

Message 1 of 82 (199,840 Views)

Accepted Solution

Re: Where is Origin Tech Support? I need to live chat. HELP!

[ Edited ]
★★★ Guide

Use link https://help.ea.com/en/contact-us/new/?product=the-sims-3 contact. Link is updated one today. If you face time or any other problem in connecting then try another browser. You can also use Help option from your Origin client.

 

Regards,
Omega

 

If this information helps you then Hit XP and select it as solution.

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Message 2 of 82 (205,427 Views)

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Re: Where is Origin Tech Support? I need to live chat. HELP!

[ Edited ]
★★★ Guide

Use link https://help.ea.com/en/contact-us/new/?product=the-sims-3 contact. Link is updated one today. If you face time or any other problem in connecting then try another browser. You can also use Help option from your Origin client.

 

Regards,
Omega

 

If this information helps you then Hit XP and select it as solution.

Message 2 of 82 (205,428 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★ Novice

does not work for me, it keeps sending me back to the home page :'(

Message 3 of 82 (199,167 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

Hero

They can be found here: https://help.ea.com/contact-us/ask

Choose a category, a game and a platform for the contact options to show up.

If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 4 of 82 (199,153 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★★ Newbie

call me need help with battlefeild3

Message 5 of 82 (196,516 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

Hero (Retired)

points to crins post click on the blue links

 

1. https://help.ea.com/en/contact-us/
 2.Set your language to US at the bottom
 3.Describe your issue with a few words
 4.Select Product: The Sims 3
 5.Select Category: Billing/Purchasing or Account Management
 6.Select Platform: PC
 7.Click Find solution
 8.Scroll down and click I still need help
 9.Click Chat Now to chat with a Game Advisor

Message 6 of 82 (196,511 Views)
Highlighted

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★★★ Novice

plzz i have a problem with fifa 14 , he ask me for question sécurité but i forget it , plzz i need how to reset it !!!!!!! ?? plzzzz 

Message 7 of 82 (179,245 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

[ Edited ]
Hero (Retired)

if you have forgot your password and are locked out try to reset the question in an trusted console, f you don't have access to one any more you need to contact CS and ask them to reset  it for you

 

edit to add a link i just found it might help https://signin.ea.com/p/web/resetPassword?execution=e1097792101s1

 

1. https://help.ea.com/en/contact-us/
2.Set your language to US at the bottom
3.Describe your issue with a few words
4.Select Product: The Sims 3
5.Select Category: Billing/Purchasing or Account Management
6.Select Platform: PC
7.Click Find solution
8.Scroll down and click I still need help
9.Click Chat Now to chat with a Game Advisor

Message 8 of 82 (179,240 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

★★★ Newbie

Sorry, taht link just toook me back around in the same circles I've been going in all morning.No contact with a person at all.

Message 9 of 82 (177,442 Views)

Re: Where is Origin Tech Support? I need to live chat. HELP!

Hero

Try the new beta help place: http://eahelp.ea.com/en/contact-us/

 

Might work better.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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