Where have all the expansion packs gone?

[StefintheCity]

I am missing all of my Sims 3 expansion packs yet they still show up in my order history and I took down all the transaction details as a precaution after I read that people have had similar issues and some of their order history has simply vanished. What's the reason behind this and how can I fix it?

Thanks in advance to whomever has the right answer!

[rumbutter · Accepted solution]

the layout of the games has been changed check that first

  http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...

if your games are missing after that contact CS

http://help.ea.com/en/article/contact-ea-help/

http://help.ea.com/en/contact-us/new/

[rumbutter · Accepted solution]

the layout of the games has been changed check that first

  http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...

if your games are missing after that contact CS

http://help.ea.com/en/article/contact-ea-help/

http://help.ea.com/en/contact-us/new/

[StefintheCity]

I figured it out.

Thanks for your help!