Help us improve Answers HQ! Take Survey No, Thanks

Re: When I trying signing in with my EA account it says my email is worng

by puzzlezaddict
Reply

Original Post

When I trying signing in with my EA account it says my email is worng

★★★ Newbie

When singing in to my EA account to play, it says my email is invalid but it’s the same email I used to login to my account to do this. 

Message 1 of 4 (188 Views)

Re: When I trying signing in with my EA account it says my email is worng

★★★★ Guide
@Lyssabe96 Does it work on the website? Have you typed in both your email and password correctly?
Message 2 of 4 (180 Views)

Re: When I trying signing in with my EA account it says my email is worng

★★★ Newbie

Yes, it works on the website. Password is correct. Just won’t let me sign in when trying to play. 

Message 3 of 4 (175 Views)
Highlighted

Re: When I trying signing in with my EA account it says my email is worng

@Lyssabe96  Try clearing the cache for Internet Explorer.  Even if you never use it, the game does for some purposes.  Be sure to uncheck the box to preserve data for favorite sites.

 

https://kb.wisc.edu/page.php?id=15141

 

If that doesn't help, try changing your password to something with only letters and numbers, no special symbols, accents, etc.  Then clear IE's cache again.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (167 Views)
Twitter Stream