When I try to launch sims 3 it just opens the ea app

by ViftaEime
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Original Post

When I try to launch sims 3 it just opens the ea app

★★★ Newbie

Hi. So every time I try to lauch The Sims 3 it just takes me to the EA app. I downloaded DirectX 9 but still nothing. I have tryed to repair the game multiple times but still nothing. I'm using Windows 11. I also tried with Origin but same exact problem, Hope someone in the community can help since it seems that EA can't.

Message 1 of 4 (167 Views)

Re: When I try to launch sims 3 it just opens the ea app

@ViftaEime  Does your computer have a 12th- or 13th-gen Intel processor?  If so, that's the issue: Sims 3 doesn't start correctly on these CPUs.  The workaround is to limit the game to one core as it starts to load.  Please see the accepted solution in this thread for more information:

 

https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-Alder-Lake-Intel-12th-gen-CPU/m-p/11...

 

If that's not your issue, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (145 Views)

Re: When I try to launch sims 3 it just opens the ea app

★★★ Newbie

Yeah I do..big problem with doing that is that the game won't launch at all. The launcher opens but just redirects me to the EA app.....

 

Message 3 of 4 (133 Views)

Re: When I try to launch sims 3 it just opens the ea app

@ViftaEime  Right, you need to apply one of the workarounds in the thread I linked.  What you're seeing—the launcher opens, but pressing Play causes an insta-crash and a return to Origin or the EA App—is the normal result of having an affected processor and NOT applying a workaround.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (114 Views)
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