May 2016
Could you be more specific to what issues you have contacting them ? Does the Live Chat/Call back not work ? Do you not get the options ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
November 2016
Do you have an email?
November 2016
@FrostKitty34 Most companies have changed to online chat for customer service rather then phone support. Some companies have email only for support. You need to start your own post about play issues. I have contacted EA support about account issues a couple times and didn't have any issues.
January 2017
I think so. Ignoring still going on in 2017. I to have waited. First for live chat, nobody answered. I waited two day and tried again. Live chat first, nothing. Then I opened a new case and asked for a phone call back. Said it would be 18 minutes. NOTHING! REALLY??
February 2017
Uhg... this is ridiculous! Is there really no other way to contact someone? Don't think I will be purchasing any more of their products
February 2017
I feel you, had these issues as well its very frustrating.. It's the browser, try IE. It worked for me
March 2017
I have this same problem! I have been on the phone waiting for over half an hour when they said the wait time would only be 5 minutes!!! The live chat isn't working for me either and I can not find an email address anywhere....
June 2017 - last edited June 2017
@FrostKitty34You realize Second Life and the Sims cater to two almost entirely different audiences, right? And who in their right mind would think it helpful to message a business's PR front (Facebook? Twitter? Lol!) for technical support. World of Warcraft is an exceptionally light game with the resources it requires, so this isn't any benchmark to brag about. You seem very confused and it might be this lack of knowledge that's leading to all of your troubles.
August 2017
September 2017
SO TRUE!