Re: Web Gallery Internal Error 500

by K0j1K
Reply

Original Post

Web Gallery Internal Error 500

★ Apprentice

Issue


Im trying to share my latest upload but the link form the web gallery seems to be broken giving as a result a 500 error this is only happening with that particular room https://www.thesims.com/en_GB/gallery/2EFFC112988E11E6815DFEAF42B5B3F4

 

Steps you took for Issue to occur

 

I reuploaded the same room and it showed the same error, then I uploaded a totally different room and no error

 

Picture

 

<Scroll down to the end of the post. There's a section called attachments. This lets you upload a picture that will be added to the end of your post>

 

Where does the bug occur ?

 

Web Gallery

 

Mods/CC

 

None

 

Expansion Packs/Game Packs/Stuff Packs

 All released

 

Occurring since

 

Since yesterday 10/23/2016

 

Operating system

 

Windows 10

Message 1 of 6 (384 Views)

Re: Web Gallery Internal Error 500

EA Sims Team

Hello @K0j1K

We'll take a look.


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Message 2 of 6 (369 Views)

Re: Web Gallery Internal Error 500

Hero

Moved this to the general forum

 

@SimQARobo @K0j1K

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 3 of 6 (357 Views)

Re: Web Gallery Internal Error 500

★ Apprentice

Hi any idea when this would be fixed? thks

Message 4 of 6 (331 Views)

Re: Web Gallery Internal Error 500

Hero

Could you make sure your security software is not blocking the connection.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 6 (324 Views)

Re: Web Gallery Internal Error 500

★ Apprentice

This is only happening with that particular room, I tried disabling the antivirus and firewall and the error is still occurring

Message 6 of 6 (310 Views)