December 2018 - last edited December 2018 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.47.51.1020
What expansions, game packs, and stuff packs do you have installed? All of them
Steps: How can we find the bug ourselves? Have a sim take a pet to the vet clinic, register, and wait for the vet.
What happens when the bug occurs? The vet does not show up, or if he does he leaves soon after and doesn't check my pets. Leaving me waiting for hours to see if he would check my pets.
What do you expect to see? The Vet to check my pets and treat them if necessary.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. It started happening after Seasons was installed.
As stated above. I have checked my mods, none of them are the cause for it.
December 2018
HI @JenJenii
are you using a custom made vet clinic or the standard one ?
What do you mean by you checked your mods ? Did you try without any installed ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
@crinrict I tried both the standard one and a custom one, both of them didn't work.
Yes, I tried opening the game without mods and doing it without mods, it didn't work. All of this started when I installed Seasons, the vet clinic worked well before that.
December 2018
Would you be willing to share your save with me ?
If so, please zip your saves folder and upload it somewhere like dropbox, mediafire, googledrive or OneDrive and PM me the link.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
Just buy a vet clinic and assign some sims.
December 2018
Hi @JenJenii
I tested your save and the issue here is the amount of Sims you have in your household.
Seems you've been using MCCC to up the maximum of Sims you can have. Problem is, if you don't go to CAS, those are not removed from the household when you load the game without the mod.
As soon as I shrank the household back to 8, I had no issues with vets showing up.
As you have a mod created situation in your game, I'm moving this to tech but I'm unsure how the game reacts to that many Sims in one household.
Do you have other lots that down spawn NPCs when they should ? Maybe you also need to up the number of Sims a lot can have in MCCC to make it work.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
@crinrict But I don't understand why the household size is the problem, since when I go to the clinic I only take one sim and one pet. And the vet clinic worked well with the family size before Seasons was installed.
All of the other NPC's spawn when they should, so the only issue I seem to be having is with the clinic.
December 2018 - last edited December 2018
Hi @JenJenii
I understand what you mean and I don't know. It's still a mod issue though
What happens if you increase the number of Sims allowed on the lot (you can also do that through MCCC)
Did you have the same amount of Sims in that household before ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
December 2018
@crinrict The number of sims allowed on a lot are at 20 sims, when I went to the vet there were 4 sims on the lot.
Yes, I did have the same amount of sims in my household. =/
December 2018
What happens if you set the number of Sims per lot to 30 or 40 ? (just for testing)
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connectionReset, update, or link your account information.
View More on EA Help