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Upgrade your registration for The Sims 3 Community! problem

by amatidiZ300
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Original Post

Upgrade your registration for The Sims 3 Community! problem

[ Edited ]
★★ Novice

I got this problem while trying to download some exchanges. I got The Sims 3 starter pack in origin, game is working, but at website they showing me this title - 

Message 1 of 12 (315 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

@amatidiZ300 try go to thesims3.com - login using the same login as Origin - click my page/my account/register a game - login - enter code for base game.

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I do not work for EA or associated with EA other then helping other users in the forums.
Message 2 of 12 (295 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice

I tried this one. Didn't work out. the serial code is invalid.

Message 3 of 12 (288 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

@amatidiZ300 An invalid code usually means your making a mistake like entering a B for an 8. Sims 3 base game and expansion packs have 5 groups X 4 characters. You'll get a different error message if the code is in the system.

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I do not work for EA or associated with EA other then helping other users in the forums.
Message 4 of 12 (283 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice

I can't make a mistake, because I was copying that code from origin game properties (Sims 3).

Message 5 of 12 (272 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

@amatidiZ300 Did you try manually entering the code?

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 6 of 12 (265 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice
Yes, I did
Message 7 of 12 (262 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

@amatidiZ300 Can you log into thesim3.com using the same login and password as Origin?

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 8 of 12 (246 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice

I am logged in all the time with origin account. 

Message 9 of 12 (243 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

@amatidiZ300 Your account is going to have to be looked at by EA customer service. This is an open public forum for users by users and specific account information can not be accessed in these forums. Link to customer service - EA customer service

_______________________________________________________________

I do not work for EA or associated with EA other then helping other users in the forums.
Message 10 of 12 (235 Views)
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