Re: Upgrade your registration for The Sims 3 Community! problem

by amatidiZ300
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Original Post

Upgrade your registration for The Sims 3 Community! problem

[ Edited ]
★★ Novice

I got this problem while trying to download some exchanges. I got The Sims 3 starter pack in origin, game is working, but at website they showing me this title - 

Message 1 of 12 (919 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

Hero (Retired)

@amatidiZ300 try go to thesims3.com - login using the same login as Origin - click my page/my account/register a game - login - enter code for base game.

Message 2 of 12 (892 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice

I tried this one. Didn't work out. the serial code is invalid.

Message 3 of 12 (885 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

Hero (Retired)

@amatidiZ300 An invalid code usually means your making a mistake like entering a B for an 8. Sims 3 base game and expansion packs have 5 groups X 4 characters. You'll get a different error message if the code is in the system.

Message 4 of 12 (880 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice

I can't make a mistake, because I was copying that code from origin game properties (Sims 3).

Message 5 of 12 (870 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

Hero (Retired)

@amatidiZ300 Did you try manually entering the code?

Message 6 of 12 (863 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice
Yes, I did
Message 7 of 12 (860 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

Hero (Retired)

@amatidiZ300 Can you log into thesim3.com using the same login and password as Origin?

Message 8 of 12 (844 Views)
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Re: Upgrade your registration for The Sims 3 Community! problem

★★ Novice

I am logged in all the time with origin account. 

Message 9 of 12 (841 Views)

Re: Upgrade your registration for The Sims 3 Community! problem

Hero (Retired)

@amatidiZ300 Your account is going to have to be looked at by EA customer service. This is an open public forum for users by users and specific account information can not be accessed in these forums. Link to customer service - EA customer service

Message 10 of 12 (833 Views)